Kapture Wraps Up KapHacks 4.0: A Powerhouse of Innovation, Collaboration, and Bold Ideas

Bengaluru, 29th July 2025 – Kapture CX proudly announces the successful completion of KapHacks 4.0, the fourth edition of its flagship internal hackathon that continues to fuel a culture of creativity, collaboration, and cutting-edge innovation. Held over two electrifying days of non-stop building, brainstorming, and boundary-pushing at Kapture HQ, the event saw employees from across departments come together to craft the future of tech at Kapture.

KapHacks 4.0 carried forward the legacy of previous editions, with a renewed focus on creating real, impactful tools and features for the platform. From advanced workflow builders to intelligent voice testing and skill-based routing, the projects this year reflected both deep domain understanding and inventive problem-solving.

“KapHacks is more than just a hackathon—it’s an embodiment of our belief that innovation thrives when brilliant minds are given the freedom to explore and build,” said Himanshu Garg, CTO at Kapture CX. “Each edition raises the bar, and KapHacks 4.0 was no exception.”

And the winners are…

🥇 First Place – ₹60,000

• Team: The Winners
  Members: Saksham, Balaji, Pawan
  Project: Widget Builder, MCP Widget & Flow History
  A toolkit that enables seamless UI component development and integration across Kapture products.

🥈 Second Place (Tie) – ₹40,000 Each

• Team: Undefined
  Members: Akshay, Kirtiman, Shreelaxmi, Joel
  Project: KapVoiceLint – Voice Bot Tester
  An intelligent voice bot testing framework to ensure smoother conversational experiences.
  
• Team: STR (Smart Ticket Routing)
  Members: Neil Akash, Naga Jaya Suryaa, Arun Kumar, Naresh G
  Project: Smart Ticket Routing Based on Agent Skill Set
  A smart engine that automatically assigns tickets to agents based on contextual skills and past performance.
  

🥉 Third Place (Tie) – ₹30,000 Each

• Team: DB (Dashboard Builder)
  Members: Apoorv Sharma, Gokul Prasad I G
  Project: Dashboard Builder
  A customizable dashboard engine to simplify data visualization across modules.
  
• Team: Kapio
  Members: Aalesh Patil, Vaibhav Sharma, Rohit Tiwari
  Project: CMS for All Kapture Products/Projects
  A unified content management system built to streamline content deployment across platforms.

Kapture extends heartfelt congratulations to all winners and participants. The solutions showcased during KapHacks 4.0 demonstrate not just technical brilliance but also the kind of cross-functional teamwork and visionary thinking that drives Kapture forward.

With every edition, KapHacks reinforces Kapture’s commitment to staying ahead of the curve and fostering a workplace where bold ideas are encouraged and celebrated.

About Kapture
Kapture is an enterprise-grade, AI-powered Omnichannel Customer Experience platform designed to transform support operations. With a sharp focus on industries like Retail, BFSI, Travel, Energy, and Consumer Durables, Kapture empowers over 1000+ businesses across 16 countries to deliver seamless, intelligent, and personalized customer service at scale.