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Navigate the CX Frontier with the Dark Knight of Online Retail

Bruce Wayne Schwack
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Bruce Schwack
Ex-CCO at Netmeds

Key Takeaways

Learn from our very own Bruce (Ex NetMeds) how he successfully navigated the journey towards building a retail CX ecosystem which resulted in higher customer retention and delightful customer experiences.

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    Explore how to leverage AI to elevate CX in the e-commerce landscape
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    Learn how to successfully build brand loyalty and brand value to drive revenue
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    Delve into the growing significance of AI in improving customer experience
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Learn from the Expert

Join this exclusive webinar featuring Bruce Schwack, the former Chief Communications Officer at Netmeds - India’s first licensed online pharmacy. Bruce played a key role in shaping the support ecosystem for Netmeds, leading to its phenomenal success. Make the most of this unique opportunity to learn how he navigated through the CX challenges in the Indian online retail market.

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Bruce Schwack
Ex Netmeds, Chief Communication Officer
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Vatsla Issar
Senior Manager - Customer Success
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