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Shining a Light on Kapture’s Auto QA Feature | Kapture CX

Kapture’s Auto QA enables you to avoid spot-checks and automating configure your QA process. By creating a scoring algorithm which is entirely customizable, automate the quality assurance process with ease. Use KAI’s advanced algorithms to generate comprehensive and precise summaries for every ticket closure. With Auto QA, experience a tailored, consistent evaluation process that eliminates guesswork and oversight.

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