One platform to manage orders, logistics, finance, queries, and every third-party platform you can think of. Customer 360 view to get every single detail of your customers coming across the different platforms on a unified dashboard.
Enable your agents to reap the benefits of several cloud-based apps while providing smooth and continuous communication across applications.
One platform to manage orders, logistics, finance, queries, and every third-party platform you can think of. Customer 360 view to get every single detail of your customers coming across the different platforms on a unified dashboard.
Explore and integrate with the world's favorite apps for smooth business operations.
View, modify, cancel, and refund your Shopify store orders directly from Kapture.
Stay on top of all your social queries and orders coming onto your page.
Never miss a single millennial query coming in the form of DMs and comments.
Manage all the business orders and queries routed via the universal messaging platform
Track orders, calls,inventory, complaints and everything else on Kapture.
Logistic partners : Give agents first-hand information on the delivery status, delivery time, and other issues pertaining to each order.
ERP system : Inventory management is made easy and unified.
Integrate with the applications that help you grow.
Manage and resolve queries coming via phone without switching platforms.
"A pleasant surprise is seeing a company whose engineering team is as powerful as its sales team. Usually, salespeople disappear once the deal is signed but this was not the case here."
"The enquiries needed to be urgently integrated in a cohesive manner and Kapture's software has been a total gamechanger"
"Reduced overall response time backed by Kapture's technology and automation"
Yes, we understand the importance of data and so we help you integrate your data from your previous CRM and merge it with us.
Yes, Kapture deeply integrates and brings all data onto one platform, allowing you to create reports from the data of the integrated applications.
The integration process also depends upon the third-party applications, but we guarantee seamless integrations from our end.
The benefits of integration are-
- Boosts agent productivity.
- Omnichannel experience
- It creates upselling and cross-selling opportunities.
- It reduces call resolution time.
- It delivers an excellent customer service experience.
INDIA :
3 M-123/A East of NGEF Layout,
Kasturi Nagar, Bangalore – 560043
