Despite putting tremendous effort and time into products and services, enterprises are often met […]
Tag: Customer Service CRM
Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; […]
How Distribution Management Software Will Give You Advantage Over Others
With modern technology shaping the future of businesses, CRM Systems have become a common practice […]
Tips To Deal With Customer Complaints Effectively
When it comes to the customer service industry there is no such thing as […]
Online Food Delivery Support Done Right
Handling support tickets in the online food delivery business is a precarious task since customers […]
How Kapture CRM’s Self Service Portal is Revolutionizing eCommerce in App Customer Support
What is a Self Service Portal? Self-service portals are keys that you hand over to […]
10 Ways Digital is Transforming The Way We Do Business
Digital has pervaded every aspect of our lives, right from our social interaction, shopping and […]
CRM for local business – Help your local shopkeeper build lasting customer relationships
With the steady rise of consumerism, an increasing number of organizations are modifying their approach, […]
Customer Service: What Elements Matter the Most to Your Customers?
In the words of Jeff Bezos, “The best customer service is if the customer doesn’t […]
Win over the new generation of customers with the help of your CRM
Online reviews, peer feedback and word of mouth publicity are major factors in driving businesses […]