A customer’s journey with your business doesn’t end at buying the ticket. It begins there […]
Category: Travel
Customer Service in Travel: Top Complaints and How to Solve for Them
Travel is one of life’s joys. Being able to get away and just be somewhere […]
CX to play a pivotal role in shaping the future of travel
“Customers may forget what you said, but they will never forget how you made them […]
Major Challenges & Solutions of Providing Customer Support in the Travel Industry
The travel industry is directly related to tourism and is an extremely competitive sector. Without […]
10 Benefits of Live Chat for the Travel Industry
“Around 73% of customers find live chat the most satisfactory form of communication with a […]
What Booking Systems Do Travel Agents Use?
Gone are those days when travel agents had to manually enter data into spreadsheets and […]
How a Data Driven Approach Helps You Improve Your Customer Experience In Your Travel Agency
According to a survey done by Statista, the estimated number of travelers in 2018 was […]
How to Manage Online Bookings, Enquiries & More Using Travel CRM
Traveling is a highly sought-after activity. It is something that people get excited about and […]
Retain Loyal Travellers with Kapture’s Travel CRM [Infographic]
Travel businesses management absolutely need a CRM to work with since the Travel Industry is […]
CRM For Tours And Travels: Now Optimize Your Package To Deliver More With The Same
Tourism is one of the fastest-growing economic sectors in the world and India in particular, […]