Creating an exceptional CX is essential for the success of any business. In today’s digital […]
Category: Customer Data Management
How to Reduce Customer Churn: The Best Tips for Your Business
Every business has churn, and more often than not, it is considerably easier (and less […]
CX Acceleration: Here is how to do it right
Ever wondered what is that one thing that can help you be your customer’s first […]
CRM for Customer Retention: How to Delight Your Customers into Staying?
In the current business environment, you cannot take customer retention for granted, even slightly. Your […]
12 Tips to Maintain a Positive Attitude in Customer Service
Customer service agents can positively influence customers in so many ways. Let’s talk about some […]
The Importance of Customer Retention in Increased ROI, Customer Loyalty, and Business Growth
Keeping customer retention high is the key to increased ROI, customer loyalty, and business growth. […]
What is Customer 360 Degree View and How to Achieve It?
In the face of changing customer expectations, businesses are witnessing an urgent need to deliver […]
Essential Patient Engagement Strategies to Drive Better Outcomes
The old adage, ‘health is wealth’, still holds true today as it was when it […]
What is a VoC program and How to run it successfully?
“We don’t want to push our ideas onto customers, we simply want to make what […]
CRM Data Maintenance and How it Affects your Business
“We’ve spent the last 30 years focusing on the T in IT, and we’ll spend […]